Is your business as efficient and streamlined as it could be? There are many things that go into the melting pot of a successful company. However, perhaps the most important ingredient is having a strong, foundational system that it runs on.
An effective ERP system will not only simplify your business processes, it will also increase your productivity and profitability. With a reliable ERP system, miscommunications that can be prominent in a company with different departments are a thing of the past. Client-side mistakes can be mitigated, which increases overall customer satisfaction and retention. So your business can operate to the best of its ability, we’ve compiled 4 red flags that suggest it’s time to upgrade your ERP system.
High number of workarounds.
The primary objective of an ERP system is to streamline processes and information across the organisation. However, if the solution isn’t customised to the way you operate, you will find yourself bending over backwards trying to make your processes fit the system. If you find yourself coming up with workarounds and quick fixes for everyday roadblocks, then your ERP system isn’t working for you anymore.
A closed system is causing silos.
When different departments within your organisation are using separate systems, silos of information can be created. That is, isolated departments working without knowledge of your business’ disparate functions, which lead to incomplete data and an incomplete understanding of the organisation as a whole.
Effective ERP systems enable you to have all your data available in one place, which result in holistic insights into your organisation. It’s imperative to implement a unified solution, via a vendor that knows how to make it happen. Don’t fall back on silos of information that render your data useless.
Your vendor doesn’t have your back.
There’s nothing more frustrating than having a technical problem and being unable to reach your vendor for support; or knowing you need more from your system and realise you’ve reached the end of the line. Choosing an ERP system isn’t just about the product. You have to consider the support services offered by the vendor. You want a vendor that’s much more than just a product – you want a partner that’s in it for the long haul. Some clients have been with Endeavour for over 20 years and many for over 10, so you can trust we know how to support you as you grow.
If you fail to plan, you plan to fail.
There’s no use in gathering data if you don’t know what to do with it. A lack of integrated systems can mean your business is unable to plan for the future. In turn, this results in your business being unable to retain a competitive advantage. Your ERP system should tell you everything you need to know about your business, so you can make the right business decisions in the future. For example, if your reporting capabilities are limited, you’re missing out on valuable insights and opportunities for growth.
If you’re encountering any of the issues we’ve outlined above, this may indicate you have outgrown your ERP system. As a business grows and evolves, it’s important for processes to grow and evolve with it. Partnering with Endeavour will ensure a unified solution is tailored specifically to your organisation, in order to simplify your unique processes. At Endeavour, we can help you to implement the right solution fo